Support

Contact Industry Listed

Email our support team and include the email address on your account plus any listing, casting call or booking titles involved.

Common topics

Account & login

Can’t sign in, didn’t get a verification email, or need to change account details? Try “Forgot password?” on the login page first, then email us with the address you signed up with.

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Listings

Questions about getting listed, edits, “Changes requested” notes, photos or review status. Include the listing title.

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Casting calls

Help posting, editing, closing or applying to a casting call. Include the casting call title.

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Bookings

Questions about a booking request, its status or the other party. Include the project title and shoot date.

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Moderation & suspension

If your content was removed or your account was suspended and you believe it was a mistake, tell us what happened and we’ll review it.

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Safety concerns

Use the Report button on a listing, casting call or conversation, and email us with details. Industry Listed is not an emergency service — if you are in immediate danger, leave when it is safe and contact emergency services.

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Privacy & account data

Questions about the information we hold about you, or help deleting your account. You can delete your account yourself from your Profile page.

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Payments & refunds

Payments are not live on Industry Listed yet, so no charges or refunds are processed today. Payment and refund support will apply once paid transactions launch.

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Looking for marketplace rules? Read our Marketplace Standards.